Supported Browsers:

There are many browsers, and we have not tested the obscure ones. However, our lists (and the Trade Management Calculator™ ) seem to display and work properly in the following major browsers, subject to the more detailed comments below:

Browsers all handle html code and different scripting languages (Javascript, Ajax, etc.) in varying fashion. This is why some things will not work or display properly in certain browsers. Thus, there is no "best" browser. Web businesses that are on the ball attempt to design their sites for cross-platform viability, but this is more of a vision than a truly achievable goal. We at CallWriter.com try to achieve this, but we do not have the staff to engineer every thing we build to meet every quirk of every major browser. And those quirks can change with a new browser release. Then too, some browsers just are not there yet. IE is a prime example.

Below we discuss the major browsers with regard to how CallWriter.com works in them. Keep in mind that you can run multiple browsers on your computer, although one of them has to be set as the default. Before downloading any browser, please read its system requirements and make sure it is compatible with your operating system and computer.

Mozilla Firefox (PC and Mac).
Our site, lists and Research Page look and work great in Firefox, with the fewest display and functionality issues. We use Firefox at CallWriter for this reason. Firefox for Mac. Firefox is faster than IE when dealing with scripts such as Javascript. While Microsoft slept, FF crept in and took over 25% of the worldwide browser market (yes, 25%), and climbing every day.

Safari (PC and Mac).
Our site, lists and Research Page also look and work great in Safari. Though known as a Mac OS, you can download the Windows version here.

Google Chrome (PC).
This is the fastest of all browsers, and in fact is a lot more than a browser. Our site, lists and Research Page look and work great in Google Chrome. It's look and operating logic is more than a little different from other browsers, and this puts some users off. Mac version coming.

Internet Explorer (PC).
Our site generally, looks best in Internet Explorer 6, 7 or 8. However, we have noticed that our lists sometimes do not work properly in IE 8 in particular. For example, our lists' show/hide function often does not always work properly in IE 7 and IE 8.  If certain column groups remain showing when they should be hidden, 10-to-1 you are using IE, which is the slowest and crashiest of the major browsers. Download IE8. Download IE7.

TIP: most of the time, login problems are reported by members using IE. We're just saying...

Netscape.
Based on limited testing, our site seems to work properly in Netscape 9. However, it is no longer officially supported and is used only by die-hard fans. You can still get it, but it is, um, rather behind the times. But this is what its fans like about it.

Opera (PC and Mac).
Our site and lists look and work great in Opera and Opera is quite fast. However, Opera does not like our Reseach Page and usually will not display it - it seems not to get past the loading stage. Opera for Mac.

Not Tested:
Camino, Flock, Omniweb, Cruz, Flare, Stainless, iCab, Sunrise, Shira/Demeter, Sea Monkey, Netscape versions earlier than 9, and many others.

Javascript:

To use CallWriter properly, you must have Javascript enabled in your browser. This is a setting in your browser, not in your operating system (ex:, Mac or WindowsXP). The pull-down menu system for the Real Time Lists™ and certain other things on CallWriter.com will not work without Javascript.

This setting is usually under the Tools menu item at the top of the browser, and you usually need to choose the Options or Internet Options items below Tools. In Google Chrome, click on the little wrench icon at the browser's upper right-hand corner.

Popups:

CallWriter pages do not open as popups, though many pages such as the Research Page, Trade Management Calculator and educational articles open in new windows. That's not the same as a popup, and you do not need to authorize popups in order to use CallWriter.

Most browsers give you the option (TOOLS>Options) to deal with popups in different ways, not all of them the same:

• allow all popups,
• block ad popups
• block all popups,
• ask you before blocking a popup, and perhaps
• enter exceptions for trusted sites from whom you allow popups.

Our Research Page does not serve popups, but some of the sites bundled into it do serve them up. If you are getting ad popups from a third party, either block ad popups (if your browser allows this) or simply block all popups. Honestly, there are not many you want.

Clearing Browser Junk:

Every time you load (open) a web page, you are downloading the images it contains, and maybe scripts and other things. Popularly known as "temporary internet files" or "cache." these downloaded things are cached, which means they stay on your hard drive.

These files aren't bad things, but they are junk and after a certain point, they "clog up" your browser. One of the problems this can cause is to cache (save) a CallWriter list, so it looks as though it is not updating when it is running fine. Here is how to clear the cache from your browser:

Under the Tools menu item at the top of the browser, select from the pull-down menu either Internet Options (IE), Clear Recent History (Firefox) orDelete Private Data (Opera). In Google Chrome, click on the little wrench icon and select Clear Browsing Data. Here's what you should clear :

• Browsing History (if you want - this is the history of sites visited)
• Download History (if you want - this is a list of files, not junk, you have downloaded)
• Cache, also known as Temporary Internet Files
• Form and search history (unless you want to save these)

By the way, it helps your browser run better and smoother to periodically clear these things, especially the cache. You should do so at least once a week. When you cannot log in to CallWriter, this is the first fix to try.

WARNING: Please be careful when deleting junk not to wipe out these things:

• Form data (if you use this to auto-fill forms on webpages)
• Saved passwords (you will regret this)
• Cookies (you will really regret this)
• Authenticated Sessions (things you have open at the time that require login)

Some browsers are sneaky - if you just click the CLEAR button, you'll clear everything. You sometimes have to click a button or link named something like OPTIONS to clear only what your want. This is an issue with Google Chrome in particular.

TIP: Clear your cache and other junk at least once a week.At least once a week you also should close all open applications and shut down your computer. This clears out certain gremlins that build up the longer the computer runs.

Research Page:

Our Research Page is designed to open in a new window - so that it does not take you away from our list page or home page. However, if it is instead opening in another tab instead of a separate window, you will need to set your browser so the Research Page opens in a new window, not a new tab. You can change this setting by going into the browser preferences under the Tools menu item and choosing to have everything open in a new window.

Our Research Page can be open in only one window at a time. As you navigate to different research sources (ex: Dividends, D. Chart, etc.), the Research Page will simply switch to the new information, since only one instance of the Research Page can be open in the same browser at one time.

TIP: Keep the Research Page open, so you can switch between research links without having to keep re-opening the Research Page - this will speed up your evaluation of potential trades.

TIP: You can run multiple browsers at once on your computer. If you want to have the Research Page open in more than one window (ex: one for a daily chart, another for a weekly chart), you will need to open a different browser and run both browsers at the same time. Open the Real Time Lists™ and our Research Page in both browsers.

Note that our Research Page does not seem to function in the latest version of Opera. It does not seem to load properly.

Login Issues:

Our members' website requires you to log in. Our most common support issue is members being unable to log in to the CallWriter.com members' website, although their accounts are active. The most common culprit is the member's failure to delete cache (temporary internet files),as discussed above.

When you cannot log in to CallWriter, deleting cache is the first fix to try. If this does not work, close the browser and reopen it. You may have multiple browser windows open, so be sure you close them all.

If you still cannot log in, close all applications you have running and shut down your computer (don't restart - shut it down). This is what techs refer to as a cold boot. Then restart it, open your browser again and try logging in.

If these three fixes do not work, it likely is a problem on our end.

Note that even if you cannot log in to the CallWriter.com members' site, you should always be able to get into the My Account utility with your username and password.